Privacy Policy & Copyright Notice
Copyright Notice
NAMB complies with the provisions of the Digital Millennium Copyright Act (DMCA). If you have a concern regarding the use of copyrighted material on any portion of this website or on any other website owned by NAMB, please contact the following agent designated to respond to reports alleging copyright infringement:
North American Mission Board
Attn: George H. McCallum, General Counsel
4200 North Point Pkwy.
Alpharetta, Georgia 30022-4176
[email protected]
770-410-6470
Privacy Policy
May 21, 2025
The North American Mission Board of the Southern Baptist Convention, Inc. (“NAMB,” “we,” “us,” or “our”) is committed to respecting the privacy rights of all individuals who interact with our ministry, including supporters, donors, and website users. This Privacy Policy outlines the measures we take to safeguard your privacy and describes our practices for collecting, using, maintaining, protecting, and disclosing personal information. This policy applies to the websites located at www.namb.net and other websites, mobile applications, and digital services owned or operated by NAMB (collectively, the “NAMB Services”), as well as to all online services and software NAMB offers. By engaging with NAMB Services, you signify your acceptance of this Privacy Policy. NAMB may update this Privacy Policy from time to time with or without notice to you. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.
What Information Does NAMB Collect?
NAMB collects and stores your personal information only when you provide it to us. This includes, but is not limited to, your name, email address, postal address, phone number, donation details, and other information that can be used to identify you. This information is typically collected when you donate to NAMB, fill out a web form, subscribe to newsletters, or engage with our services.
- Personal Information: When you donate or submit information through forms, your donation is processed by a third-party service provider, and NAMB does not store your credit card data. Other donation-related information (e.g., name, address, donation amount) is transmitted to NAMB via a secure connection and stored in our customer relationship management (“CRM”) system.
- Non-Personal Information: We may also collect non-personal information automatically as you use the NAMB Services. This includes browser type, device type, operating system, IP address, referring URLs, pages visited, and other usage data. We use this information to personalize your experience, enhance our services, and prevent fraudulent activity.
- SMS-Related Information: If you opt in to receive text messages from NAMB, we collect your phone number and your consent to receive SMS communications. This information is collected when you provide it through a web form, donation process, or other opt-in mechanism on the NAMB Services.
How Do I Withdraw My Consent?
Where you have given consent to the processing of your personal information, you may withdraw it at any time by emailing us at [email protected] or using the unsubscribe options provided in our communications. Withdrawal of consent will not affect the lawfulness of any processing previously conducted based on your consent.
What Does NAMB Do with Your Personal Information?
Your personal information is used to:
- Provide and improve the NAMB Services.
- Process donations, respond to inquiries, and fulfill requests.
- Communicate with you about your interactions with us, ministry updates, or features of the NAMB Services.
- Shorten your donation process and allow you to check donation status online via a secure server.
NAMB may use your information to send occasional emails to churches, state conventions, associations, and church leaders whose contact information is submitted through the Annual Church Profile, in accordance with the Southern Baptist Directory Services Data Protection Agreement.
Does NAMB Share Any Personal Information It Collects with Outside Parties?
NAMB takes your privacy seriously and does not trade or sell your personal information to third parties, nor do we send donor mailings on behalf of other organizations. However, we may share your personal data with trusted third parties who assist us in operating our services, including:
- Managing websites and databases with service providers obligated to maintain confidentiality.
- Marketing, donation processing, data analysis, customer service, and resource distribution.
These third parties are contractually required to process your information in compliance with applicable laws and this Privacy Policy. We may also disclose information as required by law, subpoena, court order, or when we believe disclosure is necessary to protect the safety or security of any person or property.
Does NAMB Safeguard My Personal Information?
NAMB has implemented reasonable security measures to protect against unauthorized access, use, modification, destruction, or disclosure of your personal information. Your data is stored within a secure network, accessible only by designated staff for the purposes for which it was provided. If your username or password is lost, stolen, or used without permission, promptly notify us at [email protected], and we will update our records accordingly.
How Does NAMB Use My Contact Information?
Your email address is used to identify your account, process donations, and communicate with you about your interactions with NAMB or ministry updates. We may also notify you of important functionality changes to the NAMB Services. To opt out of promotional emails, click the “Unsubscribe” link at the bottom of any email and follow the instructions.
Does NAMB Use Cookies?
NAMB uses cookies and similar tracking technologies (e.g., web beacons, tags, scripts) to understand user behavior, measure the effectiveness of web searches and ads, and customize content. Information collected by cookies is treated as anonymous unless combined with personal information or considered personal data under local law (e.g., IP addresses). We use cookies to track visitor activity and enhance our websites.
Your Consumer Rights
You have the following rights, exercisable free of charge:
- Access, rectify, erase, or restrict the processing of your personal data.
- Withdraw consent or opt out of processing, including for direct marketing.
- Receive your data in a structured, standard format or have it transmitted to a third party where feasible.
- Object at any time to the processing of personal data for direct marketing purposes.
To exercise these rights, contact us at [email protected] or Attn: General Counsel, North American Mission Board, SBC 4200 North Point Parkway, Alpharetta, GA 30022-4176. Additionally, you may complain to the competent data protection authority regarding the processing of your personal information.
How Long Does NAMB Store My Personal Information?
NAMB retains your personal data for as long as reasonably necessary to fulfill the purpose(s) for which it was collected, comply with legal obligations (e.g., statutes of limitation), or support normal business operations. Retention periods are based on the amount, nature, and sensitivity of the data, potential risks, and legal requirements. After the retention period, your data will be deleted or, if technically infeasible, safeguarded to prevent further use.
Third-Party Links
The NAMB Services may link to third-party websites (e.g., social media platforms). We are not responsible for their privacy practices or content. Review their policies before providing personal information.
Information From Children
NAMB does not knowingly collect personal information from children under 16. If we learn we have collected such data, we will delete it promptly. Parents or guardians may request corrections or deletions by contacting [email protected]. To protect the child’s privacy and security, we may require you to take certain steps or provide additional information to verify your identity before we provide any information or make corrections.
Transfer of Information
NAMB is headquartered in the United States, and our databases are located here. If you are a resident of a country other than the United States and provide us with your information, you consent to the transfer of your data into the United States. For individuals in the EU/UK, your personal data may be transferred to the United States, which is outside the EU/UK. When we transfer your data outside the EU/UK, we endeavor to ensure your data is processed only in countries that provide an adequate level of protection for your data or where the recipient provides appropriate safeguards, such as model contract clauses, binding corporate rules or mechanisms like the EU-U.S. Privacy Shield framework.
Governing Law
This Privacy Policy and your use of the NAMB Services are governed by the laws of the State of Georgia, USA.
Canadian Residents
This Canadian supplement, along with the main body of this Privacy Policy, describes how we collect, use, and disclose your personal information when you interact with NAMB Services from Canada. For Canadian residents, when there is a conflict between the main body of this Privacy Policy and this supplement, this supplement will take precedence.
Collection of Personal Information
Our collection of personal information is limited to that which is reasonably necessary under the circumstances. We only collect your personal information with your consent, which may be express or implied under the circumstances, unless otherwise permissible or required by law.
Marketing and Promotional Communication
We will only send you email or text messages for marketing and promotional purposes if we have your consent. You may opt out at any time by contacting us (see below for contact details) or using the unsubscribe mechanism provided in the message.
Access to Personal Information
Your personal information is disclosed only to our authorized employees who have a business need to access it. This includes personnel such as our customer service center, donation processing department, and those responsible for providing services to you. These employees are restricted to accessing only the personal information necessary for performing their job functions.
Information Disclosures and Transfers
As provided in this Privacy Policy, NAMB may transfer personal information to its affiliates and other third parties for certain data processing activities. These activities may take place outside of Canada or the province in which you are located, including Quebec. Consequently, courts, governments, or law enforcement agencies in those foreign jurisdictions could obtain disclosure of your information in accordance with their local laws.
Breach Notification
In the event of a data breach involving a risk of significant harm, we will notify affected individuals and relevant authorities as required by law.
Service Providers
Our service providers assist us with information technology, data hosting, and donor communications. Whenever we hire other organizations to provide support services, they are required by contractual and other means to conform to our privacy standards and allow us to audit them for compliance. If you have any questions about our use of service providers, please contact us.
We will not disclose personal information to any external organization without your consent unless required or permitted by law. This includes situations such as corporate amalgamations, reorganizations, changes of control, or sales.
How do I contact NAMB?
For questions or concerns about this policy or our privacy practices, email to [email protected], or write to us at Attn: General Counsel, North American Mission Board, SBC, 4200 North Point Parkway, Alpharetta, GA USA 30022-4176
Submission of Complaints for Canadian Residents
For residents located in Alberta or British Columbia, you have the right to submit your complaint to the Office of the Information and Privacy Commissioner located in those provinces. If you are located in Quebec, you may reach out to la Commission d’accès à l’information du Québec.